Shipping & Returns Policy
Shipping
- All Iron Oni Club products are made to order through our fulfillment partner.
- Production time is typically 2–5 business days.
- Shipping times vary based on your location:
- U.S. Orders: 5–10 business days after fulfillment
- International Orders: 10–20 business days after fulfillment (may vary by country and customs).
- You will receive a tracking number by email as soon as your order ships.
Shipping Costs
- Shipping rates are calculated at checkout based on your location and order size.
- International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Returns & Exchanges
Because each product is made to order, we do not offer returns or exchanges for:
- Incorrect size
- Change of mind
We highly recommend reviewing our size guide before purchasing.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective:
- Contact us within 7 days of delivery at [email protected]
- Include your order number and photos of the issue.
- We’ll work with our production partner to replace or refund the item at no cost to you.
Order Issues
If your order hasn’t arrived within the expected timeframe, please check your tracking number first. If the issue persists, reach out to us at [email protected]